❓ Frequently Asked Questions
Q1: Is this motif light suitable for rainy or snowy weather?
A: Yes, the product has an IP65 waterproof rating, making it perfectly safe for outdoor use in various weather conditions.
Q2: Can I request a custom size for the Christmas tree motif?
A: Absolutely. We offer customizable sizes ranging from 4m up to 30m to fit your specific venue requirements.
Q3: What are the available power options?
A: The lights support multiple input voltages including DC24V, AC110V, and AC220V.
Q4: How is the product protected during shipping?
A: For LCL shipments, we use sturdy wooden cages. For FCL shipments, items are wrapped in professional bubble films to ensure safe delivery.
Q5: What is the estimated production time?
A: Typical production time ranges from 15 to 25 days, depending on the order volume and customization details.
Q6: What is the expected lifespan of the LED lights?
A: The LEDs are rated for a lifespan of up to 50,000 hours, providing long-term reliability for multiple seasons.