1. Can you accept OEM or ODM?
Yes, OEM and ODM are welcome. We are fully capable of customizing any design, shape and size according to the specific requirements of customers.
2. What is your minimum order quantity?
Usually the MOQ of products in stock is one carton. For customized products without stock, the minimum order quantity is 1000+.
3. Can you send free samples?
Yes, we can provide free samples; you only need to pay the express shipping fee.
4. How long is the delivery time for samples?
For existing samples, it takes 3 working days. If you need your own design, it will take approximately 7 working days depending on the design complexity.
5. How long is the production lead time?
The minimum order quantity takes 10-15 days. We have a large production capacity and can ensure fast delivery even for large quantities.
6. What file formats do you need for custom designs?
You can provide JPG, AI, CDR or PDF etc. We can also provide design reference services for free and create 3D drawings for final confirmation.