❓ FAQ
Q1. When can I get the price?
We usually quote within 24 hours after we get your inquiry.
Q2. Are your samples free or do they need cost?
It depends on the products. For low value products, we provide free samples with freight collect. For high value items, sample costs and freight apply, which can be returned after an order is placed.
Q3. What is your payment term?
We accept T/T 30% deposit and 70% balance before shipping.
Q4. Can you do the designs for us?
Yes. If you need custom packaging or carton box designs, please inform us and we will quote based on your requirements. Otherwise, we use regular packing.
Q5. What about the lead time for mass production?
In off-peak season, within 25-30 days after deposit. In busy season, within 40-45 days after deposit. We deliver goods as soon as possible.
Q6. Do you have any MOQ limit?
Our standard MOQ is 3000pcs, but 1pc is available for sample checking.