1. What is the warranty period for your products?
We offer a 2-year warranty as standard, with some customized products featuring a 3-year warranty. All items are quality tested before shipment.
2. Are OEM and ODM services available?
Yes. We have a professional design team ready to provide beautiful, custom designs in a short timeframe.
3. What is your primary product range?
We specialize in entertainment and architectural lighting, including DMX tube lights, pixel lights, strip lights, linear lights, and wall washers.
4. How long does sample delivery take?
In-stock samples can be sent within 1 day of payment. If production is required, it typically takes 1-3 business days.
5. What is the Minimum Order Quantity (MOQ)?
The MOQ is at least 1 piece per model.
6. What are the delivery times for bulk orders?
Small orders typically ship within 1-7 working days, while large-scale orders take approximately 5-15 working days.