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Frequently Asked Questions
Q1: Can you customize the products?
A: Yes, we welcome customization for any sculptures, sizes, colors, and LED effects to meet your specific needs.
Q2: Are you a factory?
A: Yes, we are a professional manufacturer. You are welcome to visit our facilities to see our production process.
Q3: Do you provide samples?
A: Yes, we can provide one free sample for string lights if you are willing to cover the freight charges.
Q4: What is the lead time for samples?
A: It takes 3-5 days for LED string lights, 7-10 days for LED tree lights, and 15-20 days for giant LED motif lights.
Q5: What payment methods do you accept?
A: We accept payments via Trade Assurance, T/T, PayPal, Western Union, and L/C.
Q6: Are the lights suitable for outdoor use?
A: Yes, our products feature an IP65 waterproof rating, making them weather and temperature resistant for prolonged outdoor display.
WoodLit Light
