❓ Frequently Asked Questions
Q1: Can the LED motif lights be customized?
A: Yes, we welcome customization of sculptures, sizes, colors, and LED lighting effects to meet your specific project requirements.
Q2: Are these lights suitable for prolonged outdoor use?
A: Absolutely. Our products feature an IP65 waterproof rating, pure copper wire, and are both cold-resistant and heat-resistant for durable outdoor display.
Q3: What certifications do your lighting products hold?
A: Our products are fully certified with CE and ROHS, ensuring they meet international safety and quality standards.
Q4: What is the typical lead time for samples?
A: Samples for LED string lights take 3-5 days, tree lights take 7-10 days, and large 3D motif sculptures typically take 15-20 days.
Q5: How do you ensure the quality of the LEDs?
A: We use imported Epistar LED chips which provide high luminance, low light decline, and a long lifetime while remaining energy efficient.
Q6: Is the power supply safe for public areas?
A: Yes, we provide low-voltage solutions (such as 24V) to ensure safety for public displays and commercial installations.
WoodLit Light
